WhatsApp Business: How to Download and Use the Web Version
How to Download and Use WhatsApp Web Business for Your Business
WhatsApp is one of the most popular messaging apps in the world, with more than 2 billion users. It is not only a great tool for personal communication, but also for business communication. In fact, WhatsApp has a dedicated app for small businesses called WhatsApp Business, which allows businesses to create a professional profile, send automated messages, and manage customer interactions.
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But did you know that you can also use WhatsApp Business on your computer? Yes, you can, with WhatsApp Web Business. In this article, we will show you how to download and use WhatsApp Web Business for your business, and what are the benefits and features of this platform.
What is WhatsApp Web Business and Why You Need It
WhatsApp Web Business is a web application that allows you to use your WhatsApp Business account on your computer. You can access it by entering the URL [1]( on your browser and scanning the QR code with your smartphone WhatsApp Business app. This way, you can send and receive messages from your customers on your computer, without having to switch between devices.
WhatsApp Web Business vs WhatsApp Web
You might be wondering what is the difference between WhatsApp Web Business and WhatsApp Web. Well, they are both web applications that let you use WhatsApp on your computer, but they have some key differences.
WhatsApp Web Business is for businesses that use the WhatsApp Business app, while WhatsApp Web is for individuals that use the regular WhatsApp app.
WhatsApp Web Business allows you to access your business profile, which includes your business name, hours of operation, email address, website, and description. You can also edit your profile and add labels to your contacts on WhatsApp Web Business.
WhatsApp Web Business lets you use some of the features that are exclusive to the WhatsApp Business app, such as quick replies, greeting messages, away messages, and message templates. You can also view your message statistics and catalog on WhatsApp Web Business.
As you can see, WhatsApp Web Business offers more functionality and convenience for businesses than WhatsApp Web.
Benefits of WhatsApp Web Business
Using WhatsApp Web Business for your business has many benefits, such as:
You can communicate with your customers in real-time and provide better customer service.
You can multitask and work on your computer while also responding to messages and calls on WhatsApp.
You can save time and increase productivity by using keyboard shortcuts and copying and pasting text.
You can send and receive media files such as images, videos, documents, and audio files on your computer.
You can secure your connection with end-to-end encryption and log out from other devices remotely.
How to Download WhatsApp Web Business
To use WhatsApp Web Business, you need to have a WhatsApp Business account on your phone. If you don't have one yet, you can download the WhatsApp Business app from the Google Play Store or the Apple App Store. It is a free app that works similarly to the regular WhatsApp app, but with some additional features for businesses.
Downloading and Installing WhatsApp Business App
To download and install the WhatsApp Business app on your phone, follow these steps:
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Go to the Google Play Store or the Apple App Store and search for "WhatsApp Business".
Tap on "Install" or "Get" to download the app.
Open the app and agree to the terms of service.
Verify your business phone number. You can use the same number as your regular WhatsApp account or a different one. However, you cannot use one number for both apps at the same time.
Restore your chat history from a backup or skip this step if you don't have one.
Create your business profile by entering your business name, category, description, hours, location, email, and website.
Tap on "Done" to finish the setup.
Congratulations, you have successfully created your WhatsApp Business account. Now you can start using the app to communicate with your customers and manage your business.
Linking Your WhatsApp Business Account to WhatsApp Web
To use WhatsApp Web Business on your computer, you need to link your WhatsApp Business account on your phone to the web application. To do this, follow these steps:
On your computer, open a web browser and go to [1](
On your phone, open the WhatsApp Business app and tap on the menu icon (three dots) on the top right corner.
Tap on "WhatsApp Web" and then on "Link a device".
Scan the QR code that appears on your computer screen with your phone camera.
Wait for the connection to be established. You will see your WhatsApp Business account appear on your computer screen.
That's it, you have successfully linked your WhatsApp Business account to WhatsApp Web Business. Now you can use WhatsApp Web Business to send and receive messages from your customers on your computer.
How to Use WhatsApp Web Business
Using WhatsApp Web Business is very similar to using the WhatsApp Business app on your phone. You can see all your chats, contacts, and settings on the left side of the screen, and the chat window on the right side. You can also use the search bar to find specific chats or messages.
Features of WhatsApp Web Business
WhatsApp Web Business has some features that are exclusive to the WhatsApp Business app, such as:
Quick replies: You can create and use predefined messages to answer common questions or requests from your customers. To create a quick reply, go to "Settings" > "Business tools" > "Quick replies" on your phone. To use a quick reply, type "/" on your computer keyboard and select the quick reply you want to send.
Greeting messages: You can set up a message that will be automatically sent to new customers or customers who haven't contacted you in 14 days. To create a greeting message, go to "Settings" > "Business tools" > "Greeting message" on your phone. You can customize the message content, recipients, and schedule.
Away messages: You can set up a message that will be automatically sent when you are not available or outside of your business hours. To create an away message, go to "Settings" > "Business tools" > "Away message" on your phone. You can customize the message content, recipients, and schedule.
Message templates: You can create and use templates for messages that require approval from WhatsApp, such as notifications or alerts. To create a message template, go to "Settings" > "Business tools" > "Message templates" on your phone. To use a message template, type "{{" on your computer keyboard and select the template you want to send.
Message statistics: You can view some data about your messaging activity, such as how many messages you sent, received, delivered, and read. To view your message statistics, go to "Settings" > "Business tools" > "Statistics" on your phone.
Catalog: You can create and showcase your products or services in a catalog that customers can browse and order from. To create a catalog, go to "Settings" > "Business tools" > "Catalog" on your phone. You can add products or services wi